PRIVACY AND SECURITY POLICY
GEVITY VITAMINS PLLC is committed to upholding the highest level of customer service. Accordingly, we maintain the following privacy/security policy to safeguard the personal information you provide online.
Information We Collect Online
For each visitor to our website, our web server automatically recognizes only the consumer's IP address and domain name, but not the e-mail address. We collect the following from visitors to the GEVITY VITAMINS PLLC website:
- IP address and domain name
- Time Zone
- Aggregate information on what pages consumers access or visit
- E-mail address (if a customer places an order or requests placement on our mailing list)
- Mailing address (if a customer place’s an order)
- Information volunteered by the consumer, such as survey information and/or site registrations • Information volunteered by the consumer so GEVITY VITAMINS PLLC can communicate new information, specials, etc.
The information we collect is used to improve the content of our website, used to notify consumers about updates to our website, and used by us to contact consumers about their orders or for marketing purposes.
Commitment to Privacy and Security
In addition to our line of nutritional supplements, we are also happy to offer a collection of books that we found to be an excellent resource for a wide variety of healthcare needs, and new, innovative, natural solutions that we have come across in our research and exploration of total healthcare and natural remedies.
Cookies: What They Are and How We Use Them
A cookie is a small file stored on your computer by a website that is retrievable by that website whenever you return to it. As a convenience for our customers, the GEVITY VITAMINS PLLC website generates a cookie for those who place orders; the cookie stores customer name, billing address and email address to be used to pre-fill specific fields in our on-line order form when you return to our site. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
"Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
How We Use E-mail
After you place an order on our site, you will receive a confirmation email outlining the details of your order. You may also receive emails from us if there are questions about your order. Additionally, if you place your name on our mailing list through our website, we may send you email updates on new GEVITY VITAMINS PLLC products, specials and company/industry news. If you would like to unsubscribe from the mailing list, please use the unsubscribe link provided at the bottom of the email message.
How We Use Postal Address and Telephone Number
If you supply us with your postal address on-line, you may receive periodic mailings from us with information on new products and services, specials on existing products, or upcoming events. If you do not wish to receive such mailings, please let us know by sending us e-mail at the above address or by calling us at the above telephone number. You may also receive mailings from other reputable companies. You can, however, have your name put on our do-not-share list by sending us e-mail at the above address or by calling us at the above telephone number. Please provide us with your exact name and address. We will be sure your name is removed from any list we share with other organizations. Persons who supply us with their telephone numbers on-line may receive telephone contact from us regarding orders they have placed on-line.
Ad Server Companies
With respect to Ad Servers, we do not currently partner with or have special relationships with any ad server companies. Ad server companies place banner ads on web pages and then collect information such as domain type and IP address from customers who click on the respective ads.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically. Customers may prevent their information from being used for purposes other than those for which it was originally collected by sending us e-mail at the above address.
Access to Transaction Information
Upon request, we provide customers with transaction information that we maintain about them (e.g., dates purchases were made, amounts and types of purchases), and contact information (e.g., name, address, phone number) that we maintain about them. Customers can call us at the above telephone number to obtain this information. Upon request we offer visitors the ability to have inaccuracies corrected in contact information. Consumers can have this information corrected by sending us e-mail at the above address, or by calling us at the above telephone number.
Your online shopping Security
GEVITY VITAMINS PLLC offers the industry standard security measures available through your browser called Secure Socket Layer (SSL) encryption. SSL encryption secures all orders submitted over the Internet. You enter the secure portion of our site when you make a purchase, register, or submit a request for a catalog. You will see the “secure connection” indicator on your browser. Secure indicators include: • An SSL icon shows you that you’re in a secure connection (such as the “closed padlock” on Internet Explorer). • The web site address changes to one that begins with “https” (check for the “s”). We guarantee that every transaction you make at the GEVITY VITAMINS PLLC website, www.gevityvitamins.com, will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of making a purchase at www.gevityvitamins.com.
Guarantee Details: Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of fraudulent charges. If your bank does hold you liable for any of this $50.00, GEVITY VITAMINS PLLC will cover the entire liability for you, up to the full $50.00. GEVITY VITAMINS PLLC will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made at www.gevityvitamins.com while using the secure server.
In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing your personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
What is our return policy?
At Gevity Vitamins, it is our goal to provide the highest quality products to our customers. If for any reason, you are not fully satisfied, we are happy to offer you a 30 day money-back guarantee. This applies to both opened and unopened bottles.
For product returns, please feel free to contact our customer support team at: firstname.lastname@example.org within 30 days of your order for a full refund. Please note: It is the customer’s responsibility to pay for shipping to return the product to Gevity Vitamins.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
If you feel that this site is not following its stated privacy/security policy, please contact us at, email@example.com or by any method listed on our contact us page.